Any violation of our review guidelines.if the writer is claiming to be someone else) Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence.However, we won’t display any reviews that include or refer to (among other things): Ideally, we'd publish every review we get, positive and negative. If we find any, we delete them and, if necessary, take action against whoever is responsible.Īnyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. To edit a review you’ve already submitted, contact our Customer Service team. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. Guests submit their subscores and their overall scores independently – there’s no direct link between them. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. The pet policies of Hostal de la Luz are listed below.Each review score is between 1 and 10. Sometimes the hotel may charge pet fees or have weight limit on pets. If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Hostal de la Luz, please read the hotel pet policy. Protective clothing is available to guestsĬommonly-touched surfaces are cleaned with disinfectant Staff wears personal protective equipment Property confirms they are implementing enhanced cleaning measures Guests are provided with free hand sanitizer Staff temperature checks are conducted regularly Temperature checks are available to guests Property confirms they are implementing guest safety measures Shield between guests and staff in main contact areas Gap period enforced between guest stays - 24 hours The pet policies of Hostal de la Luz are listed below. If you are thinking of bringing your pet and want to know if pets are allowed at Hostal de la Luz, please read the hotel pet policy. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily. Bathrooms have showers and complimentary toiletries. Make yourself at home in one of the 33 air-conditioned guestrooms. Cooked-to-order breakfasts are available daily from 8:30 AM to 11:30 AM for a fee. Wrap up your day with a drink at the bar/lounge. Restaurants, Bars, Lounge & Dining optionsĮnjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite. Business, Other Amenitiesįeatured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel also features complimentary wireless Internet access and concierge services. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This 4-star hotel is 12.2 mi (19.6 km) from Six Flags Hurricane Harbor Oaxtepec and 5 mi (8.1 km) from Tepozteco Pyramid. When you stay at Hostal de la Luz in Amatlan, you'll be 9 minutes by car from Ex-Convent of the Nativity.
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