In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. Office Products and Wireless Returns Policy New electronic items fulfilled by Amazon AU can be returned for change of mind, for a replacement or a full refund of the purchase cost of the item within 30 days of receipt of delivery.For information about returning faulty electronics please see Returning Faulty Items. Please see our Amazon Global Store Returns policy and Refunds policy for more information about returning Amazon Global Store items.Ĭamera, Electronics and PC Returns Policy Please see About Marketplace Returns & Refunds for details on Seller returns policies. As you scroll down the page, you come to the returns section, where they outline their terms for sending. Returns/Exchanges are NOT accepted for sales items. MNML outlines all its policies on one landing page. If for any reason you are not satisfied, we would be happy to issue a store credit, refund, or exchange for any returned merchandise. To return faulty items see our Returning Faulty Items policy.įor items ordered on from a seller that fulfils and ships its own inventory (also called a third party seller), any returns will be in accordance with the returns policy set by that seller (not the Amazon AU returns policies). We want you to be 100 satisfied with your purchase from mnml. This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. DHL is telling me I need to contact mnml what awful communication between companies. ![]() In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). If you opted for a refund to the original form of payment (less 9.99 return shipping fee), you will see your refund within 10 business days, depending on your. Mnml customer service is telling me DHL hasnt picked the package up, yet it has been shipped. Before shipping a return, photograph the item for your records. ![]() Items with a value of 35 or more must be returned using a trackable shipping method. ![]() Your return must be postmarked within 30 days of the date you received the item. In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. To request return information, contact the third-party seller within 14 days of receipt. You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds.
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